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Support Portal

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Customer Service

Our agents are available from Monday to Friday at 08.30am – 5.30pm (Jakarta Time) except holidays.


 Email : customerservice@jasnita.co.id
 Phone : (+6221) 391 6280

Technical Support

Email support for non-crucial issues is available during office hours only. The estimated response time is 1 working day.
 Email : noc@jasnita.co.id


For 24-hours Technical Support
 Phone : (+62) 811 343 7859