112 - Emergency Call Hotline

Powering 100 Smart Cities for Emergency Hotline Service.

Emergency Services Application

As part of the Indonesian smart city initiative, Jasnita supports the government in operating its 112 nationwide emergency hotline. We work hand in hand with many provinces to provide a total solution consisting of.

Mobile Citizen Apps

Mobile Citizens App

With mobile apps for Android, Mobile App Citizens are there wherever you are. Applications can be downloaded for free via Google Play. Our app gives you a fast and safe way to view performance reports, issue history, and monitor the progress of the issue resolution.

  • Panic Button
  • Incident
  • Tracking
  • Knowledge & Resource Base
  • First Aid

Mobile Responder App

The Mobile Responder App can be used by agents to escalate issues easily and get real-time reports.

  • Received Incident Ticket
  • Updated Incident Status
  • Tracking Ticket History
Mobile Responder App
Web Application and Monitoring

Administrator Panel

With a Web-based Administrator Panel, agents can monitor all the status, fast escalation, and update.

  • Form Ticket Incident
  • Real-Time Dashboard
  • Softphone Implementation
  • Reports & Analytics
  • Agent Monitoring

Who is using 112

Accelerating emergency services in various cities in Indonesia.

  • Badung
  • Balikpapan
  • Bandung
  • Banyuasin
  • Batam
  • Bima
  • Bogor
  • Bogor Kab.
  • Cilegon
  • Cirebon
  • Depok
  • Grobogan
  • Kudus
  • Lampung Barat
  • Lebak
  • Majalengka
  • Manado
  • Musi
  • Banyuasin
  • Pakpak Bharat
  • Palembang
  • Pandeglang
  • Pekanbaru
  • Probolinggo
  • Samarinda
  • Semarang
  • Serang
  • Solo
  • Tangerang
  • And more...

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