PT Jasnita Telekomindo Tbk. Continue to be trusted to serve call centers
In the digital era and globalization, customer service has become a crucial aspect for
business continuity. One of the main elements that supports customer engagement is
the Call Center. Currently, the Call Center is not only the center of communication
between companies and customers, but also plays a strategic role in ensuring customer
satisfaction. The main function involves handling customer inquiries, complaints and
needs via telephone calls, text messages including Inbound or Outbound Call Centers.
Apart from that, the Call Center can function to increase customer satisfaction by
providing fast responses and adequate solutions as well as supporting business and
PT Jasnita Telekomindo Tbk. as a Call Center organizer, continuously improves its
performance in Call Center services from government and private sectors. Currently,
JAST has served thousands of clients who need Call Center services. Recently, JAST has
succeeded in serving several Call Center services such as the Director General of
Immigration in Jakarta with access code number 150510, East Java Provincial
Government 1500 979, Citilink 0804 1 080808, BPJS Health Call Center 165, and others.
By continuing to be trusted by JAST to serve the Call Center, wehoped that performance
will continue to improve in other services as well, so that it can continue to provide
added value for all stakeholders.
PT Jasnita Telekomindo Tbk.
Board of Directors